Warehouse Manager - Winnipeg
We are Canada's most trusted truck and trailer parts, sales and service provider. We are a full stop shop and we are dedicated to offering the best customer service to our customers!
Fort Garry Industries (FGI) is Canada's most trusted truck and trailer parts, sales and service provider.
With over 100 years of service under our belt, we are always expanding and looking for talented and motivated people to join our team and help with our continued success! Joining FGI means being part of a forward-thinking team shaping the future of the transportation industry.
Our WINNIPEG BRANCH has an exciting opportunity for a Warehouse Manager to join our team!
What You Will Do:
The Warehouse Manager is to lead our warehouse and distribution center team and support safe, efficient operations. Reporting to the Branch Manager, you will oversee receiving, storage, order picking, packing, and dispatch while working with your team members to deliver a high-quality customer experience that exceeds customer expectations through the following tasks:
Lead warehouse operations and support branch logistics, shipping, and inventory control while ensuring exceptional customer service.
Lead a team of 20-30 employees, including parts handlers, drivers, dispatchers, and shipper/receivers, through coaching, mentoring, and training.
Schedule and assign work, adjust priorities to meet changing workloads, and monitor operational goals.
Coordinate deliveries, dispatch trucks, and communicate with drivers.
Maintain an organized warehouse, plan storage layouts, inspect equipment and racking, and arrange repairs or replacement as needed.
Ensure special-order product returns and warranty claims are processed accurately.
Support annual inventory counts and maintain inventory organization.
Recruit and onboard warehouse employees.
Manage employee performance and attendance and conduct performance evaluations.
Hold regular staff meetings and toolbox talks to address safety, productivity, and loss prevention.
Champion FGI’s safety culture by ensuring employees follow safe work procedures, use required PPE, and report incidents and unsafe conditions.
Communicate clearly and professionally with customers, warehouse staff, and management to resolve concerns and support consistent service.
Uphold FGI’s Customer Service Standards and Core Values in all interactions.
Identify and implement opportunities to improve warehouse processes.
Other duties as assigned.
What We Require:
Two (2) years of warehouse management experience combined with five (5) + years of progressive experience in a warehouse environment is required
Experience in aftermarket parts or heavy-duty parts is preferred
Experience in inventory management and warehouse equipment (forklifts, RF scanners) is preferred
Must meet the physical requirements: Occasionally lift 75 – 100lbs, frequent standing and walking, reading small print and numbers.
Strong people management skills – you thrive on building successful teams
Exceptional problem-solving skills — you don’t just spot issues, you fix them fast.
A team player with a no-excuses attitude — you do what it takes to get the job done right.
Strong follow-up and accountability mindset — you don’t let issues slide.
Excellent Customer Service skills – you exceed the expectations of internal and external customers
Highly organized with a keen attention to detail — accuracy and documentation are essential to success in this role.
Must have open availability, including Saturdays
What We Offer:
Competitive Wages PLUS Yearly bonus!
Great Benefits -Health, Dental, Vision, and much, much more
RRSP Matching
Health Spending Account
Paid sick days and Short-Term Disability Benefits
Discount on gym membership
Retirement Perks
And an overall great place to be!
Fort Garry Industries welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
Fort Garry Industries is committed to the principle of Employment Equity. It is our goal to achieve a workforce that is reflective of the citizens we serve. Employment Equity promotes the principles of fairness, merit and equitable employment representation. Fort Garry Industries values diversity in the workplace. Women, Indigenous People, Visible Minorities and Individuals with Disabilities are encouraged to apply and self-identify. The more inclusive we are, the better our work will be. Creating a culture of equality isn’t just the right thing to do; it’s also the smart thing.
- Department
- Leadership
- Role
- Warehouse Manager
- Location
- Winnipeg
- Employment type
- Full-time
About Fort Garry Industries LTD.
Fort Garry Industries is Canada’s leading supplier of aftermarket parts, trailers, equipment and service to the Canadian Heavy Duty Truck & Trailer Transportation Industry.
We provide parts for trucks and service to major truck and trailer fleets, repair shops, mobile repair, construction, waste management, bus fleets, utility companies, the agriculture community, tire shops, municipalities, and mining operations.
We are a one-stop shop in the heavy-duty industry for parts for trucks and are dedicated to offering the best customer service to our customers.